Sales Operations Coordinator (ENC)

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United States
Encino, CA

The Sales Operations Coordinator supports agents throughout the transaction process working directly with another Sales Operations Associate. The Sales Operations Coordinator will assist with prospecting efforts, process the transaction in Matthews internal CRM, draft property descriptions and investment highlights, create lease abstracts, coordinate marketing, draft contracts, ensure document compliance, analyze data, and collaborate cross-functionally to sustain an efficient sales process. The ideal candidate is motivated and ambitious, excited by new challenges, coachable, possesses a desire to learn, and can keep a calm demeanor in a fast-paced, high-energy environment. In addition, the ideal candidate also takes pride in their work and enjoys fun and highly collaborative work environments.


  • Track multiple projects to meet critical deadlines and report status frequently
  • Follow up with clients on agent’s business development efforts
  • Act as a steward of the quality and completion of due diligence documents
  • Coordinate and track progress of marketing campaigns and provide weekly reports
  • Edit and correct text as it appears in marketing packages to ensure correct property information, grammar and syntax
  • Monitor and maintain the adherence to and compliance with state laws nationwide
  • Input, analyze, and identify trends in data as a means of reporting business trajectory and team performance
  • Maintain relationships and effectively coordinate with multiple points of contact
  • Take-on special projects as needed


  • Bachelor’s Degree in Business or related field
  • 1 year of professional experience or internship in Commercial Real Estate
  • Comfortable with concepts of intermediate math
  • Highly organized and attentive to detail
  • Passionate about using data as a tool for promoting and monitoring business growth
  • Strong interpersonal skills and able to convey complex principles through written and spoken correspondence
  • Ability to read and interpret documents including real estate contracts and leases
  • Highly adaptable and a clear-thinking problem solver
  • A self-starter on individual projects and a contributing member on team projects
  • Experience in Microsoft Office with emphasis on Excel
  • Familiarity with CRM systems, Argus, and AIR Forms a plus


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