Customer Success

Learn about how Matthews Real Estate Investment Services facilitates the highest level of execution on each phase of the transaction to put clients in a better investment position. Read about client experiences with Tenant Verticalization, 1031 Exchange, Lease Negotiation, NNN Properties and more.


Questioning the stability of their retail property, the client reached out to Matthews Retail Advisors™ to execute their sale and exchange. Matthews™  identified the client’s motivations and enacted a strategy through the 1031 Private Client Advantage™ program to improve their position, meet their goal for greater security and exceed expectations.

Lease Negotiation in Roanoke, VA – Tire Retailer

The client was in need of an experienced negotiator who could secure a long-term lease with attractive financing at a high rental rate. The client’s strong-willed corporate tenant was negotiating for a 17% reduction in annual rent for only a 5 year lease term extension. The reduction threatened the client’s cash flow and livelihood.

Outcompeting the Competition in Raleigh, NC – Walgreens

The buyer was a new prospect who ‘clicked’ on a strategically sent listing email. The exclusive marketing technology of Matthews Retail Group enables the broker to engage the buyer within 30 seconds to explain the value of the deal and overcome objections.

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Industry Insights

Current trends, topics and changes in the industry are analyzed by Matthews Real Estate Investment Services agents to help supply clients with insight into how their investments may be affected.

Walgreens Acquires Rite Aid: 3 Potential Outcomes

Walgreens has announced plans to purchase Rite Aid in a $17.2 billion deal that would make it the largest pharmacy chain in the United States with more than 13,000 stores compared to current market leader, CVS’, 10,000 stores (including the purchase of Target pharmacies). There had been speculation about Walgreens’ interest in purchasing Rite Aid throughout the past 12 months. This was largely due to the merger with Boots Alliance and the replacement of former CEO, Greg Wasson, with Stefano Pessina, who has an acquisition approach to site expansion.

Bridgestone Acquires Pep Boys: What does it mean to you?

On Tuesday, October 27th Bridgestone announced its decision to acquire Pep Boys at $15 per share or $835 million. This decision did not come as a surprise to most considering Pep Boys revenue has been roughly flat over the past four years. The acquisition attempt has already received approval by the Pep Boys board of directors and is expected to close early next year pending approval from regulators and Pep Boys shareholders. How will this affect the tenants involved?

E-commerce Moves Toward Brick and Mortar

As e-commerce continues to press on, more and more clients with retail properties question their tenants, and their long-term validity. As they should. e-commerce has taken out many retailers of recent (Borders, Circuit City, etc.) and edged into several other retail segments, hurting the brick and mortar sales. Despite these disruptions, retail remains strong. However, it is clear that we are experiencing another step in the evolutionary cycle of retail. So, where is retail headed?

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Industry Reports

None currently


Webinars on demand by Matthews Real Estate Investment Services.

Brick & Mortar vs. E-Commerce

Hear Jordan Uttal, Vice President, explain why he believes brick & mortar is here to stay, how omni-channel retailing has helped to drive in-store sales, why some tenants have failed to adapt, and what tenant types he predicts will fill retail space in the future.

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